Items must be sent back to Kiss & Pink within 14 days of the customer receiving the package. Eligible items will only be accepted for online credit.
Absolutely no monetary refunds will given.
Returned items must be unworn and free of any stains or smells. All product tags must be attached.
Defective items must be reported within 24 hours of package arrival. If not reported within the specific time frame, we will not issue credit.
If you have received an incorrect item, please email us at email@example.com within 24 hours of receiving your package. Kiss & Pink will only be responsible for shipping cost if incorrect item was shipped.
Merchandise can be returned to:
Kiss & Pink
12864 Biscayne Blvd, #489
North Miami, FL 33181
If you send back the item you would like to exchange, there will be no guarantee we will have the item you want in stock. We will issue a credit once we have received the returned item(s). You may use the credit towards any item on the site. Store credits will never expire.
Once your return has been processed, an E-gift card will be sent to you via email. Store credit will contain original purchasing price and taxes. It can take up to 3 business days to process your store credit.
All shipping fees are non-refundable. Return shipping costs are also the customer's responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. The customer will also cover any re-delivery costs.
We are required by law to collect state sales tax for items shipped to a state where a physical presence is maintained. Sales tax will be charged for purchases shipped to FLORIDA at 7%. Sale tax will be assessed on the total purchase*, including shipping and handling charges.
*Purchases paid for with Kiss & Pink gift cards are subject to applicable sales tax. No sales tax is charged on the purchase of a gift card.
All items are final sale
Non Returnable/No Exchanges, No Exceptions:
All sale items, accessories, bags, clutches, swimwear, and bodysuits are final sale, no exchanging, and non-returnable